Choosing the right local business, whether it’s a plumber, electrician, cleaner, or hairdresser can feel overwhelming. With thousands of options and mixed reviews online, it’s hard to know who you can trust. In this guide, we’ll walk you through the easiest way to find a reliable local business using essential tips and checks.

1. Start by Checking Verified Reviews

Reviews are one of the best indicators of quality, but only when they are verified.

When reading reviews, look for:

1. Consistency in customer feedback
2. Detailed comments rather than one-word reviews
3. Recurring issues (lateness, poor communication, hidden fees)
4. Recent reviews within the last 6–12 months

Directories like BizHive UK display verified reviews, which helps prevent fake or spam entries.

2. Compare Quotes… But Don’t Automatically Choose the Cheapest

Cheap isn’t always better. A good quote should:

1. Break down labour and materials
2. Include a timeframe
3. Be transparent with no hidden costs

Choosing the right business is about value, not just price.

3. Check Credentials and Insurance

Make sure the business:

1. Has relevant qualifications or certifications
2. Holds valid trade insurance
3. Is registered with any necessary bodies (e.g., Gas Safe, NICEIC)

This protects you from liability and ensures safe workmanship.

4. Research Their Experience

Look for:

1. Before-and-after photos
2. Case studies
3. Years in business
4. Social proof from local customers

Experience often predicts reliability.

5. Use a Trusted Directory for Safer Searching

Searching randomly on social media can be hit-or-miss. A directory like BizHive UK checks listings, displays verified reviews, and helps you compare local businesses in one place, making the entire process faster and safer.

Final Tip

If a business responds quickly, communicates clearly, and provides transparent information, that’s usually a great sign.