BizHive UK allows users to leave reviews to help others make informed decisions. To maintain fairness, trust, and quality, all users must follow the guidelines below.
By submitting a review, you agree to these rules.
Who Can Leave a Review?
You may submit a review only if:
You have had a genuine experience with the business.
You are not connected to the business (e.g., owner, employee, family member, paid promoter).
You are posting honest and unbiased feedback.
Fake, incentivised, or manipulated reviews are strictly prohibited.
What Your Review Must Contain
A valid review should be:
Accurate – based on real events or experiences.
Constructive – aim to help others understand what happened.
Relevant – related directly to the business and your experience with them.
Clear, factual, and specific feedback is encouraged.
What You Must Not Include
You must not post reviews that contain:
Illegal or harmful content
Defamation or false accusations
Hate speech, threats, or harassment
Discriminatory remarks
Personal attacks
Any content prohibited by UK law
Personal or sensitive information
Full names of staff (unless already public-facing)
Phone numbers, home addresses, emails
Private financial information
Promotional or biased content
Reviews posted by the business owner or staff
Reviews written in exchange for rewards or discounts
Reviews written to intentionally damage a competitor
Irrelevant content
Discussion unrelated to the business
Complaints about issues not caused by the business
Political or religious commentary
Photos and Media
If you upload images:
They must relate directly to your experience.
They must not include identifiable individuals without consent.
They must not contain copyrighted or watermarked images you do not own.
They must not include graphic, offensive, or inappropriate content.
We may remove images that violate these rules.
Editing or Removing Reviews
You may edit or delete your own review at any time if:
The situation with the business has changed.
You want to correct or update your feedback.
You notice inaccuracies and want to fix them.
We reserve the right to edit or remove reviews that violate our policies.
Business Responses
Businesses may publicly reply to reviews. Their responses must also follow our Acceptable Use Policy.
We do not allow:
Retaliation
Harassment
Disclosure of customer personal data
Attempting to intimidate or silence reviewers
Businesses may report unfair or fraudulent reviews for investigation.
How We Moderate Reviews
To protect the integrity of the platform, we may:
Remove reviews that violate these guidelines
Remove duplicate or suspicious reviews
Request proof of your experience (e.g., receipt, communication)
Suspend or block accounts posting fake or abusive reviews
Moderation decisions are final.
Reporting a Review
If you believe a review is false, inappropriate, or violates these guidelines, report it to:
info@bizhive.uk
We will investigate and take appropriate action.
Updates to the Review Guidelines
We may update this policy at any time. Changes take effect when posted on this page.