Privacy Policy

Last updated: 10/12/2025

This Privacy Policy explains how BizHive UK (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website bizhive.uk (“Website”) or related services (“Services”).

We are committed to protecting your privacy and complying with the UK GDPR, Data Protection Act 2018, and all applicable privacy laws.

By using the Website, you agree to the practices described in this Policy.

Who We Are

BizHive UK

Website: bizhive.uk

We operate an online platform for discovering, reviewing, and interacting with UK businesses.

For data protection matters, you can contact us at:

Email: info@bizhive.uk

Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly

• Account details: name, email address, password
• Business listing data: business name, address, contact information
• Reviews: ratings, comments, photos (if uploaded)
• Communications: emails, support messages, enquiries
• Preferences: settings or interests you choose

B. Information Collected Automatically

When you visit the Website, we may automatically collect:

• IP address
• Browser type & version
• Device information
• Pages visited
• Date and time of access
• Referring URLs
• Cookies and tracking data

C. Information From Third Parties

We may receive information from:

• Publicly available business data sources
• Third-party authentication providers (e.g., Google Login if used)
• Advertising or analytics partners

How We Use Your Information

We use your data for the following purposes:

A. To Provide and Improve Our Services

• Creating and managing user accounts
• Allowing you to visit, search, and interact with business listings
• Displaying reviews and ratings
• Improving Website functionality and user experience

B. To Communicate With You

• Responding to messages or support requests
• Sending important updates or service notifications
• Sending optional marketing communications (with your consent)

C. For Safety, Fraud Prevention, and Compliance

• Preventing misuse of our Website
• Complying with legal obligations
• Ensuring the accuracy of business listings
• Investigating suspicious or illegal activity

D. For Analytics and Performance

• Monitoring Website traffic
• Understanding user behaviour
• Improving features and content

Legal Bases for Processing (UK GDPR)

We process your data under one or more of the following lawful bases:

• Consent — when you agree to marketing or optional data collection
• Contract — when processing is necessary to provide the Services
• Legal obligation — e.g., complying with law enforcement
• Legitimate interests — improving our platform, preventing fraud, ensuring accurate business information

How We Share Your Information

We do not sell your personal data.

We may share information with:

A. Service Providers

Trusted third parties who help us operate the Website, such as:

• Hosting providers
• Email delivery services
• Analytics tools
• Security and monitoring tools

These providers only access data as necessary and are contractually bound to protect it.

C. Legal Requirements

We may disclose information:

• To comply with law, regulation, or legal process
• To protect users, our business, or the public
• To enforce our Terms & Conditions

How We Protect Your Data

We use administrative, technical, and physical safeguards, including:

• Encrypted connections (HTTPS)
• Secure password hashing
• Access controls and authentication
• Regular security audits
• Data minimisation principles

However, no online service is 100% secure, and we cannot guarantee absolute security.

How Long We Keep Your Data

We retain personal data only as long as necessary:

• Account data — while your account is active
• Reviews — remain visible unless removed
• Communications — typically 12–24 months
• Legal, security, and backup copies — as required by law

When data is no longer needed, it is securely deleted or anonymised.

Accuracy of Information

We strive to ensure that business information and other content on the Website is accurate. However:

• We do not guarantee completeness, accuracy, or reliability.
• BizHive UK is not responsible for errors, omissions, or outdated information.

Users and businesses are responsible for verifying information before relying on it.

Your Rights Under UK GDPR

You have the following rights:

• Right to access — request a copy of your data
• Right to rectification — correct inaccurate information
• Right to erasure — request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
• Right not to be subject to automated decision-making

To exercise any right, contact us at: info@bizhive.uk

We may need to verify your identity before responding.

Children’s Privacy

Our Website is not intended for individuals under 18 years old, and we do not knowingly collect children’s data.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Provide essential functionality
• Analyse Website usage
• Personalise content
• Improve performance

For full details, see our Cookie Policy

You can control cookies through your browser settings.

Third-Party Links

Our Website may contain links to external websites.

We are not responsible for their content or privacy practices.

We recommend reviewing their privacy policies before providing any data.

International Transfers

If we transfer data outside the UK, we ensure:

• Adequacy decisions, or
• Standard Contractual Clauses, or
• Equivalent lawful safeguards

are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes take effect when posted on this page.

Contact Us

If you have any questions about these Terms, contact us at:

BizHive UK

Website: bizhive.uk

Email: info@bizhive.uk